For owner-led service businesses that run on appointments
Jobs you already earned are sneaking out the door.
You never see them slip away — a missed call, a quote that went quiet, a signature that never came back — until the month’s number looks thin.
One system that answers, books, quotes, signs, and follows up. Not six that almost talk to each other.
Editor: walkthrough link is a placeholder (#walkthrough-link-placeholder).
Or call / text Andrew Anderson: (615) 628-7386
Not open to everybody — and that is intentional.
We set shops up by hand around how you already work. That takes real hours from real people, so this is not a mass-market install-yourself box. If you need a giant platform for a giant fleet, that is a different product.
Big systems make you fit them. iQ Ops is fitted to you.
iQ Ops isn't for everybody.
If you run a fleet of 50 trucks, you want automatic replies, you don't care who controls your data, and you want your techs setting prices, go with one of the big systems.
iQ Ops is for smart small and medium-sized businesses that want:
- A system built around how you work, not a one-size-fits-all box.
- Help winning new customers and bringing old ones back.
- A real person approving every message, so it sounds like you.
- Full control of your data and your operations.
Think of it like buying a suit.
You can grab one off the rack at Walmart. It's too big in the belly, too short in the arms, and you're rolling up the pants. Or you can go to a tailor, and everything fits exactly right.
You use your business system every single day. Why settle for one that doesn't fit?
Somebody called. Nobody picked up.
They dialed the next name on the list and handed your money to a stranger. That happened this week, maybe even a couple of times. It will happen again Saturday.
This does not need to keep happening. Here is the whole idea: one system that answers, books, quotes, signs, and follows up — instead of six that almost talk to each other.
Nothing seems broken, yet that is exactly the problem.
If something broke, you would fix it. A truck goes down; you know about it by lunch. A crew quits; you feel it Monday. Broken things announce themselves.
This problem does not yell. It is the slow leak in the pipe behind the wall. The symptoms look small: the quote that left Friday instead of Tuesday, the customer who asked the same question three weeks later because nobody wrote it down, the e-signature that got distracted and never followed up.
Each one is just a drop. Together they fill a bucket every day — which is why hardly anyone ever fixes them. They do not set off the fire alarm. They just leak quietly.
Missed call
After hours or mid-job. They try the next shop on the list. The job you already earned never lands.
Quiet quote
You meant to send it Tuesday. It left Friday. By then they had already hired somebody else.
Forgotten signature
They were ready to sign. Life interrupted. Nobody followed up. The deal went cold on the table.
You’re not losing jobs you fought for and lost. You’re losing jobs you already won and never collected.
The software industry has a solution for you. Several. That is the problem.
Go looking and you will find a scheduler, a CRM, an e-sign service, a texting platform, an answering service. Every one is fine at its one thing. Almost none of them connect on purpose.
Ever seen an old bucket brigade? A line of folks passing water hand to hand. Every person does their job. Watch the water: a little slops out at every handoff. By the flames, half of it is gone.
That is your software stack. Every tool does its one job fine. The job spills at the handoffs. Glue software to wire it together adds another login, another bill, and two more handoffs.
You do not have a software problem. You have a handoff problem.
That is the entire idea here. Not more features than everybody else. One set of hands that carries the bucket the whole way.
Who is doing the talking — and what already happened.
I am Andrew Anderson. I have worked in computers since 1984 — starting on mainframes — and I have watched a lot of good owners buy expensive software that made their week worse.
I did not set out to build a product. A local service company needed this, and so did we. Nothing on the market fit without a pile of add-ons. So I built iQ Ops Suite. It has been doing the actual work since — real jobs, real calendars, real checks and balances.
Win-back that already ran
At a local service company, a person-approved win-back campaign sent 522 win-back emails, rescued 3 customers, and brought back $19,731.45. Every outbound message was approved by a real person before it sent.
And here is what that looks like from the customer’s side.
A real text from a real customer of a local service company that runs on iQ Ops Suite. Shared with permission; names and numbers removed. Booked by text in the morning — $4,400 estimate delivered, agreement signed, and a thank-you by mid-afternoon the same day. Nobody chased any of that. The system carried it.
- One login across several companies when you need it.
- No per-seat contract. [real proof needed] Confirm still true before launch.
- Custom-fitted around how you work — not a one-size box.
- A real person approving every outbound message.
Why not just buy one of the big systems?
Somebody always asks. On paper, the big all-in-one platforms do everything. So does a combine — and a combine is the wrong answer for a half-acre yard. Those platforms serve many shops well. iQ Ops is built for owners who want a custom fit and a person on every message.
Editor: feature rows are draft. Confirm parity with Andrew before launch. No competitor brand names by owner decision.
| What matters | Big systems | iQ Ops Suite |
|---|---|---|
| Fitting | You bend your shop to their workflow | Built around how you already work |
| Message approval | Often automatic blasts | A real person OKs every outbound message |
| Data control | Varies; often platform-held | You keep full control of your data and ops |
| Seat pricing | Commonly priced per seat | No per-seat framing on the staircase [confirm] |
| Win-back help | DIY tools or add-ons | Help winning new customers and bringing old ones back |
Fair, factual contrast — dated for review Oct 29, 2026. Replace any row that is not still true.
Here is the thing itself.
Not a drawing of a someday product. This is the shape of it.
The week in one place. Book it and it is booked — two people cannot take the same slot, because the system will not let them.
What you get when you are in.
- One place the whole job lives. Lead lands, gets scheduled, gets quoted, gets signed, gets followed up. Same screen the entire way. Nothing spills at a handoff.
- A calendar that refuses to double-book you. Not because everybody remembers to check first. Because the system says no.
- Quotes signed on a phone, standing in a driveway. No printer. No scanner. No “did you get my email.”
- Every conversation kept. Texts, emails, phone notes — stuck to the customer who had them. Six months later you still know what was said.
- Something that answers when you physically cannot. You are under a house or on a ladder. The phone still gets picked up and a real slot on your real calendar still gets booked — and a person still approves the outbound message so it sounds like you.
- How human approval actually works (the tip): Drafts queue for a quick OK. Nothing leaves until someone on your team taps approve. You keep the speed of automation without the “robot wrote this” smell.
- Your name on it, not ours. Your logo, your colors, your business. Multi-company, one login when you need it.
How it works
We talk (20 minutes)
You show me how your shop runs. I show you where the leaks are. If it is not a fit, I say so.
We set it up together
Setup is not instant — moving a real business onto a real system takes real hours. [confirm typical timeline]
Your team uses it
Answers, books, quotes, signs, follows up — with a person approving every message.
Pricing
Clear staircase. No fake “slots left” counter. Pro setup is quoted on the walkthrough.
then $47/mo
iQ Chat Widget or phone bot — try one piece before the full suite.
Start with $1DIY setup; core suite. Most owner-led shops land here or on Pro.
Book a walkthroughDone-for-you ops and growth for shops that want the whole thing handled.
Talk it throughNo per-seat language on this staircase. Fine print on contracts and imports: see FAQ markers.
FAQ
How long does setup take?
Honest answer: it is not instant. Starter (DIY) vs Pro (we set it up) differ. [confirm typical timeline]
Do I have to switch everything at once?
Often you can start with one piece (door opener) and grow. Full cutover path is planned on the walkthrough. [confirm]
Is there a long contract or per-seat pricing?
This page presents month-style pricing with no per-seat framing. Exact terms: [confirm: month-to-month? minimum?]
Who owns my data?
You keep full control of your data and your operations. Export / ownership one-liner: [confirm wording Andrew will stand behind]
Who answers (615) 628-7386?
Call or text that number to reach Andrew Anderson / the team. Support hours: [confirm]
Do messages go out automatically?
Drafts can be prepared fast. A real person approves every outbound message so it sounds like you — that is the point of the tailor fit.
Can you import from my current system?
Depends on the source. Day-one import list: [confirm what can be imported]
Extra testimonials or client counts: [real proof needed] — invent nothing.
Stop losing jobs you already earned.
Give me 20 minutes. I’ll show you where the leaks are. If it’s not a fit, I’ll tell you.
Or call / text Andrew Anderson: (615) 628-7386
Tonight somebody is going to call your business after hours. Whether that turns into a job or into nothing gets decided in the next sixty seconds — and you will not be in the room when it happens.